Deborah Tannen. Talking from 9 to 5: Women and Men at Work – The Essential Guide to Getting Heard and Getting Ahead in Business. New York, William Morrow Paperbacks, 1995.

In her extraordinary international bestseller, You Just Don’t Understand, Deborah Tannen transformed forever the way we look at intimate relationships between women and men. Now she turns her keen ear and observant eye toward the workplace—where the ways in which men and women communicate can determine who gets heard, who gets ahead, and what gets done. An instant classic, Talking From 9 to 5 brilliantly explains women’s and men’s conversational rituals—and the language barriers we unintentionally erect in the business world. It is a unique and invaluable guide to recognizing the verbal power games and miscommunications that cause good work to be underappreciated or go unnoticed—an essential tool for promoting more positive and productive professional relationships among men and women.